“Biases: Where do they come from?” – From Ask Anya mails

Ask Anya MailFollowing post: Biases: Where do they come from?

“I’ve been interested with cognitive biases and misconceptions for some time already, reading all available material on the subject, including your blog.  However, I noticed that just knowing about biases doesn’t really help to get rid of them. Last week I was talking to a friend about politics and was suddenly faced with a sad reality of failing to see through “Halo effect” bias. What happened was that as we were discussing with my friends a politician who recently achieved infamy by openly demonstrating unwanted behaviors in his private life, I made a statement that someone who behaves this way in his social life has no chance of filling his office properly. It seemed logical to me when I said it, but when my friends pointed to a fact that there is no known correlation between someone’s personal and professional life, I immediately understood that my statement was caused by “halo effect”. This situation made me wondering:  is there any benefit in learning about biases, if it only helps you to understand what you already did wrong? Continue reading

When to delegate and when to do it yourself

DelegationDelegation is such an integrative part of Management that it seems everything has already been said about it. We all understand its benefits for grooming potential Leads and know how to redistribute the load of responsibility according to people’s natural tendencies.  However, in real world we sometimes find it hard to apply our knowledge for the simple reason that delegation basically means trusting people with important things, and having some actual experience in dealing with employees sometimes makes trust a very rare resource. Continue reading

Onboarding – how to maximize your new employee’s potential

onboarding new employeeWelcoming a new employee into the Team could be a serious challenge, as there is always a chance that something would go wrong and precious potential would go wasted on unnecessary complications. Many pitfalls await the new guy as he tries to navigate the labyrinth of the new workplace: taking too long to start delivering, making a lot of mistakes and asking wrong people for help, being unable to connect socially because of trying too hard or not trying hard enough, and many others. Continue reading

Constant change of human resources – how to reduce its impact, Part 2: Retaining the Knowledge

600-00983926Let’s admit it – people always leave.

May be we let them go, may be they’ve found something else and may be their time has come and they’re retiring. In any case, your organization is left with an open void that needs to be filled as soon as possible. The sooner and the better you’ll fill it with somebody else – the smaller would be the amount of time and energy swallowed by that void. In order to do that you not only have to find Continue reading

5 Thumb Rules for Management in times of Austerity

AusterityThere are several terms not so pleasant to our ears that seem to dominate the news lately, terms like sequestration, spending cuts and most of all – austerity. The abundance of these subtractive terms in the media may well mean that they pretty much define the current situation, and we, as Managers, will need to adjust to function in this situation, because it’s unlikely to dissolve quickly.

Let’s try to understand what Austerity means from Management perspective and what tips we may use to lead our teams successfully despite the harsh environment. Continue reading

Risk Management to the rescue – control your Biases by proper Risk Responses

Bias on ofWhen previously discussing Risk Management  I already mentioned that the possibility of being biased while making a critical decision or engaging in important activity is a risk in its own right, that should be managed along with other risks. What are the peculiarities of managing your biases as risks in regard to what we know about the known types of Risk Responses in Management? Continue reading

Data vs. Information: Analysis vs. Speculation

Data vs Information1There are few people on the market today who don’t understand the importance of basing your decisions on solid data. Big Data and methods of its management and utilization are the talk of the town. Companies are building complex “client models” based on statistical analysis of client profiles; recruiters systematically analyze their pools of specialists in order to provide the best possible match for every position; and presentations during corporate meetings are full with tables and graphs.

However, does this make our decisions any better? Continue reading

What we can learn from the difference in perception of Strategic/ Tactical/Operational levels in Business and Military worlds?

Strategic Tactical OperationalI’ve already mentioned how Planning in Management is influenced by concepts devised in the Military. It’s natural, therefore, that today we usually divide Planning into three analytical levels with a strong military flavor: Operational, Tactical and Strategic (a clear example of a classical proverb that in the Military everything consists of three parts :-)). Continue reading

Emotional Decision-Making: is there such a thing?

Emotional Decision MakingI’m completely sure that everyone reading this article had a following frustrating experience at least once in their life: during an argument you present the other side with all the possible rational pros and cons of your respective positions, and your own position appears much more advantageous. However the other side doesn’t seem to care about you being objectively right, keeping on saying that “It still doesn’t feel right!” Continue reading

Raising awareness of Risk Awareness

managing_risksLiving in an uncertain world makes proper Risk Management critical for survival. In our age of frequent natural and man-made disasters, volatile markets and economic meltdowns, recognizing and targeting of possible risks is of Manager’s highest priorities. Continue reading