AnyaWorkSmart is back online and will continue with discussion of every aspect of Management that can be improved by fighting Biases. I decided that the first post of the year should deal with a situation where the negative influence of Biases is most critical – our attempts to judge others based on their appearances and actions. Continue reading
Tag Archives: Communication
A Happy New Year present for my readers: my Top 5 Favorite Movies for Managers
As Season Greetings are almost upon us and Anyworksmart will traditionally go into well-deserved recess for the next month, I decided to finish the year with something light yet meaningful in order to thank my readers for being with me during the last two years. The best thing that came to my mind was to provide you with a list of five of my favorite movies and TV shows that you can watch with your family during the holidays, while also benefiting from their very serious insights about being a Manager. Continue reading
“Can a Non-Expert manage Experts?” – From Ask Anya mails
Following post : An Eternal Argument: Can a non-Expert manage Experts?
“I read your post carefully and I have to say that I completely disagree. In my experience, any attempt to manage IT developers without also being a technical expert is doomed to failure for several reasons. For one, the developers have no one to talk to if they encounter serious technical problems and need further guidance – non-technical manager cannot provide this guidance by definition. Continue reading
More on Delegation: Micro-management and “Hands-On” Management Style
After talking to people about my post on Delegation I decided to expand the discussion to other related issues in Management that everybody knows about, but the general understanding remains vague, preventing fruitful actions. Today I would like to talk about the most frequent complaint of employees about their Managers – them being Micromanagers. Continue reading
Can Managers ask questions?
You can sometimes hear people complain about their Managers asking too much questions. It somehow seems to them that as Managers are supposed to be experts on what’s going on in the department, they should know everything without asking. The same perception problem arises when Managers interact with each other during meetings, talking only in statements, fearing that asking a question would somehow make them look less competent in the eyes of others. Continue reading
Manager’s Expertise: what skills should we know?
Theoretically, an Expert is someone who mastered all the needed skills of his or her domain. So, basically, an Expert Manager is someone who mastered all the skills of Management.
But what are those skills? Continue reading
Office Politics, Part 3: Hard Power vs. Soft Power
After my previous posts on Office Politics I got some very interesting reactions from readers. Many of them included the same question: How to be good at Office Politics without getting into unnecessary conflicts? In order to answer this question, we have to understand why engaging in Politics leads to conflicts initially. Continue reading
Office Politics, Part 2: What’s your Status?
After discussing the basic properties of Office Politics and the importance of gossiping correctly in order to succeed at it, I would like to discuss the concept of Social Status.
If gossip is one of the main tools of Office Politics, status is its main currency, being lost or acquired through different actions and interactions. For some people, the goal is to achieve maximum level of status, however if you’ve ever heard about Peter Principle, you may consider achieving optimal status instead. Continue reading
Office Politics, Part 1: How to gossip correctly
In my previous post I did my best to present the concept of Legitimate Office Politics, while stressing the importance of doing it properly. Now let’s deal with one of its most basic aspects – participating in Office Gossip.
There are people who have a natural and an understandable aversion to any kind of gossip. They usually think something like: “I don’t like it when people discuss me behind my back, so I’m not ready to discuss others behind their backs”. However, one glance at the history of humankind can prove that gossiping is such an important part of our lives that there is no escaping it. Continue reading
Let’s talk about Office Politics
This is clearly our most favorite aspect of office life to complain about. It’s hard to imagine a normal person expressing any liking for all the intrigues, gossips and “pointless” conversations filled with personal agendas and lacking any practical goal. Mostly we try to distance ourselves from “all that” or at least we like to think that we do. Continue reading