Should we listen to “Gurus”?

gurus“Guess correctly three times and they’ll call you an expert” – said a wise man. In the age of Internet and other mass-media guessing has become especially easy, as every correct prediction could be inflated beyond any proportion while small uncomfortable facts (such as the bankruptcy of companies created by famous business consultants) are downplayed to oblivion.

We are surrounded by Gurus of every possible expertise, offering their enlightened opinion on everything we want to know about, but does it make our life easier? Can we trust the majority of Gurus’ opinions? Should we listen to them at all? Continue reading

The Science of Management: does it really help us?

science help businessLast week I’ve been talking to a friend who was just editing the final exam for his course “Decision-making in Disaster management”. Living aside the nice feeling of talking to people from the academic environment, there was actually something in our conversation that troubled me to the level of feeling a need to share it with the readers of my blog. Continue reading

Why it’s so hard to follow schedules?

ScheduleThere is nothing new in the fact that timelines established for the projects are rarely met. Actually, we got so used to this part of workplace reality that we consider it a problem only in the most outrageous cases – when the project’s cost exceeded every budgeting expectation or when it outlived its usefulness by becoming irrelevant.

Is there a way to improve this situation? Before we are able to answer this question, we need to understand what prevents us from following the schedule in the first place. Continue reading

Judging people: External vs. Internal

AngryHappy New Year, everybody! 🙂

AnyaWorkSmart is back online and will continue with discussion of every aspect of Management that can be improved by fighting Biases. I decided that the first post of the year should deal with a situation where the negative influence of Biases is most critical – our attempts to judge others based on their appearances and actions. Continue reading

“Can a Non-Expert manage Experts?” – From Ask Anya mails

Ask Anya MailFollowing post : An Eternal Argument: Can a non-Expert manage Experts?

“I read your post carefully and I have to say that I completely disagree. In my experience, any attempt to manage IT developers without also being a technical expert is doomed to failure for several reasons. For one, the developers have no one to talk to if they encounter serious technical problems and need further guidance – non-technical manager cannot provide this guidance by definition. Continue reading

More on Delegation: Micro-management and “Hands-On” Management Style

micro or hands-on managerAfter talking to people about my post on Delegation I decided to expand the discussion to other related issues in Management that everybody knows about, but the general understanding remains vague, preventing fruitful actions. Today I would like to talk about the most frequent complaint of employees about their Managers – them being MicromanagersContinue reading

An Eternal Argument: Can a Non-Expert manage Experts?

you are not an expertCan you put a non-engineer to lead an IT development team? How effective would be a financial product development team when managed by someone who has no previous experience with financial systems? When looking for someone to fill an executive position in an aviation sales department, should you be looking for someone who has more experience with aviation, a better salesman or A BETTER MANAGER?

I think it’s easy to understand what I’m getting at: there is an eternal argument going on in every possible industry – when looking for Managers, should you prefer people from the same industry or people with good managerial skills but without any previous knowledge of the industry. Continue reading

Your own PM style: Do You Have It?

styleHow did we come to know what we know? Obviously, our first answer would be that we learned things in schools and universities and later acquired some practical experience in the job market. After that, we did our best to keep ourselves updated about the state of the art, visiting trainings and reading articles.

But I’m not talking about that. What I’m asking is how did you come to acquire your style of working, your working patterns, the certain way you do things – they didn’t teach you those things in the university. Continue reading

Can Managers ask questions?

questionsYou can sometimes hear people complain about their Managers asking too much questions. It somehow seems to them that as Managers are supposed to be experts on what’s going on in the department, they should know everything without asking. The same perception problem arises when Managers interact with each other during meetings, talking only in statements, fearing that asking a question would somehow make them look less competent in the eyes of others. Continue reading

The Other Top Ten posts of AnyaWorkSmart

another top ten After the warm reception that my previous Top Ten post received, I decided to add another one, but this time a little different. As most people do not have the patience to look through archives of the blog for posts that do not contain the easily recognizable keywords for topics of interest, I thought to remind my readers of several posts I published in the past that to my opinion are very important for everyone to know. Continue reading