Disaster Management – something to learn from

Disaster ManagementLet’s admit it: the crisis is no longer at our doorstep, it’s already making havoc inside the house. It’s not a question of falling or not falling from a “fiscal cliff”, it’s a question of having just further cliffs before you instead of straight road.

This may well mean that ALL MANAGERS IN THE NEXT FEW YEARS ARE GONNA BECOME CRISIS MANAGERS. Continue reading

Happy New Year, everybody – let’s start it on the right foot!

Happy New Year 2013 ResolutionsFor many of us these are the days of making resolutions for the coming year. As different as the resolutions of different people may be, there would always be something common between them – we all hope that following these resolutions will make our life better. And when something needs to be changed for the better – AnyaWorkSmart will always have something to say :-). Continue reading

Learning to be Rational – From Ask Anya mails

MailFollowing series of posts on How good are you in making decisions.

Question:

“There are so many components to our decisions that I doubt the change in a decision making process can be achieved so easily. How can we become rational if we don’t always know when we’re irrational?Continue reading

Validating Skills on the interview – From Ask Anya mails

MailFollowing Post Thumb rule #1 for building your team

Question:

“I agree that ability to learn is really an important attribute. What would you consider a good indicator of this ability, i.e. how can you assess a candidate for that?”

Answer: Continue reading

Craftsman, Scientist or Artist – who are you? Three approaches to Expertise

Craftsmen Scientist Artist ExpertiseIn my post on communication I mentioned that language has its limitations when trying to explain something – for the simple reason of possible gaps in the understanding of terminology by the involved parties. We’ve already encountered this problem when trying to distinguish between Skill, Competence and Expertise, as everyone seems to understand these concepts differently. However, there is an elegant solution for this problem: Continue reading

Skills, Competence, Expertise – what is what?

Skills Competence ExpertiseHow do we know if someone is good at something? How do we know who’s professional enough to get the job done and on time? How do we know to choose the right consultant who’ll help us to push the project down the road with his extensive knowledge? How do we know to train our employees and ourselves to be better at what we do? Continue reading

Communication skill: more or better?

CommunicationWe are all aware of crucial role communication skills play in any endeavor; they can bring back a failing project from ashes and make a successful one sink like Titanic in a blink of an eye.

There are numerous training resources out there that call for communicating more, trying to break down into bits and pieces what communication is and how it should be done properly. So why do we still struggle so much in conveying our messages when we want others to do something for us or, at least, to understand what we’re talking about? Continue reading

Utilizing Data and Research in Management

Utilizing data in ManagementWhy would I choose to focus on this topic? It sounds so boring that I risk losing your attention already at the title.

But no, I haven’t lost my marbles. Lately, we’ve discussed at length the crucial role of the Manager in the Decision-making process, so it brings us naturally to the most crucial component of this process – the interpretation of information. Continue reading

8 Myths on Project Manager vs. the “Real” Manager, Part 2

Myth

5. “Soft skills are for goofs such as the Project Manager because he doesn’t know how it all works”

It’s not smart to allow your level of technical knowledge to cloud the perception of human relationships. Continue reading

How good are you in making decisions? Part 3 – Manager’s role in the process of making decision

Manager's role in decision making processNothing speaks louder about particular Manager’s style than the way he conducts the decision making process. Some prefer to let others make decisions for them (thus trying to escape responsibility), while others demonstrate a completely opposite behavior by making all the decisions on their own.

But in all cases, Manager’s role in this process is crucial. Ideally, Continue reading