It sometimes amazes me how much energy, time and resources are being wasted on unnecessary conflicts. Projects are delayed because the stakeholders are not speaking to one another, e-mails are left unanswered because “how dare they?!”, critical information is withheld in a vain hope to reach some relative advantage, but in the end – everyone loses when company begins to lay-off people it cannot employ anymore. So today I’d like to talk about how we deal with conflicts and about the pitfalls that are awaiting us in this complex task. Continue reading →